Specialists in Suing for Misrepresentation and Negligence in Spain

single.php

Posted and filed under Legal Issues in Spain.

Misrepresentation and negligence

Misrepresentation and negligence are the most common areas of law under which people attempt to sue companies who have professed to act for them in some manner.  These claims generally need a high level of proficiency and understanding on both tactical and logistical levels.  Our lawyers always say it is not only law that is important but also strategy.

The claims are based in negligence, breach of contract, misrepresentation and breach of statutory duty. An understanding of all of these areas and a good strategy is essential to the prosecution of claims on behalf of the client being successful.

We have taken on, and won, a number of group (class) actions and single party actions.

Misrepresentation, or misleading information, often occurs where a company made a false statement of fact which induced you to enter into a contract. You will need to discuss with a solicitor the fine line between a statement of fact, which may lead to a legal claim, and a statement of opinion, which cannot.

You may be able to sue someone under negligence if they breached their duty of care towards you, and you have suffered loss as a consequence. For example, if there is an abusive clause in a contract, something many Banks have been guilty of, or they undertook to do something on your behalf and did not fulfill this duty.

Example case

Over the past few years we have had a num­ber of people come to us with similar stories of having given a legal firm here power of attorney many years ago to purchase their properties, and some time after finding out that they never signed for the properties at the Notary, so that the properties remained in the builder´s name.

The builder took mortgages on the properties (some were already in place, others were taken out after final payment was made) and now the banks are repossessing the properties. The builder went into liquidation, so the only possible avenues of re­course are suing the lawyer representing them, the estate agent and the Banks in some cases.  Negligence will only lead to a financial reward in court if it is directly attributable to a loss. In many of the cases, we do not risk a Judge seeing the case as a client´s opportunity for greed by asking for a financial settlement equal to that invested when times were good (though this can be a secondary petition), but only for a wrong to be put right, and the client´s situation to be redressed so that they have suffered no financial loss as a result of the negligence, and can sleep again at night.

It’s a very complicated area of law, and the best way to resolve these types of problems is to speak to a specialist solicitor, such as ourselves.

Spanish Legal System

Under Spanish law the duty of care is regulated in Article 1902 of the Spanish Civil Code, which gathers liability for negligent acts or omissions, stating “Anyone who through deed or omission causes harm to another, through fault or negligence, is obliged to repair the harm caused.” The basis of the Spanish legal system are the statutes, custom and principles of law.  Precedents of judicial decisions (case law) are also extremely important.

These decisions by a Court are not a source of law, but they interpret and complement the statutory law, custom and general principles of each case, as they do in the UK.  So often our solicitor will study all possible precedents in existent when considering a case.  Many rules that apply originate from two different legal systems, European law and also national law.

The traditional contract law in Spain and England offers various remedies for not providing the other party with proper information, or acting for them properly. 

Spanish courts have established a definition: “Act or omission, damage or loss, illegality, fault or negligence of the agent and the relation of causality between the damage and fault “. In Spain, these cases are tried by one Judge at a local Court first, then for Appeal go to High Court, where there are three Judges, and lastly the highest power is the Supreme Court.  The burden of proof is on the defendant, who should prove that he acted “diligently” and complied with all the aspects which regulate his activity, or if there are no regulations for the activity, then with normal precautions. 

What is important in legal cases is facts.  The evidence and proof provided are very important, as we need to show that the client suffered loss as a result of someone not acting properly. We are able to guide and assist our clients with this, explaining what documents are needed, and clearly how the action will progress.

Why You Should Act?

Thus we are able to successfully sue many unscrupulous people: individuals and companies. If you have had a problem, whether as a result of negligence by some type of agent, lawyer, Bank, other company, or private individual, please contact us with the circumstances of your particular case.

We also now offer No Win No Fee in some cases, so it is worth us considering your case, as you may have given up taking something forward, and now there may be an opening for you. Some examples of types of cases we deal with are clients that bought Trampolin Hills, Fortuna Golf, Technologica Urbanistica properties, and have had problems, and many others. 

Please contact Amanda  on enquiries@spanishsolutions.net with details of your case, and we will be happy to help you.  Don`t delay any longer as we have a solution and there are time limits to these cases. 

47 Comments

  • Denise Metliss

    I took Unicaja to court as they refused to give a us a figure to paid off our mortgage . One day it would be one amount the next week a different figure. We placed all monies we inherited from my mother-in-law, which was in excess of what was needed as our English solicitors transferred all the money with the court in Dec 2012. It took 2 years to go to court and the judge found in our favour however did not dictate the amount to be paid. So all this time we have been suffering with limited monies from our pensions. There is nothing happening, I am extremely frustrated and don’t see an end to the situation. Can I sue the judge?
    Kindest regards Denise

    • Ian C.

      Hello Denise,
      That is a shame to hear.
      We have taken, and won, cases against major Spanish banks so we will not be intimidated!
      Pedro will need to review court documents etc and will need a lot more information before we can give you an indication of your chances of success.
      I´m passing this across to the legal division and we´ll get back to you today.
      best wishes,
      ian

  • Stephen Goddard

    A solictor in Marbella did not diligently act on my behalf in a conveyance & I bought a property that could not be developed as intended. A simple search would have discovered this situation. I recrieved no warning at all that the property was not available for restoration. A local abogado recently discovered the lack of development potential and I have an email explaning his findings.

    • Nicola Ryan

      Good Morning Stephen,

      We are so sorry to hear this.

      With evidence that the Solicitor failed to check if renovation are posible, we can help for sure. Amanda our paralegal will be in contact with you shortly to see what we can do to help.

      In the meantime should you have any further enquiries please do not hesitate to contact us.
      Kind regards
      Nicola

  • Justin Tracy Shefford

    Good afternoon.
    I was sold a house here in Spain in a residential street last year. The agent did not tell me that the former house next door was being used as a scrap metal business. When I brought this up with him in the first week here after a noisy evening he all but laughed at me saying that this man could work in there until midnight if he chose to. Although to be fair he’s never worked that late, I normally go to bed long before that.
    Despite trying to get to know the guy who runs this business next door, and build a relationship with him, (I don’t personally dislike him) and get confirmation that he would not work in the evening albeit verbally, he turns up at different times and can make a lot of noise, angle grinding hammering, and dragging heavy items across a stone floor before loading them into a van and slamming the metal door. I can hear everything he does through the walls and it can happen on a Sunday morning with him turning up at any time and often working until late. He’ll often come and go several times during the day.
    I can’t go on like this and I’m concerned that the property will not be able to be sold on without me omitting this rather important fact. My mental health is also taking a battering to the point where I want to move back to the UK whether the house sells or not.
    Do I have any recourse to the agent? I was previously advised last year not to get a denuncia for the noise, but can’t concentrate on work or guarantee any lasting periods of peace.
    Can you advise me on my options please? I do not wish to prevent anyone from earning a living, and did not think to ask as it looked like an ordinary garage, but am somewhat aggrieved that I was not told by the agents during the process that I would be living next door to this.
    I look forward to hearing from you.
    Thank you.

    • Ian C.

      Hello Justin,

      thanks for the email.
      I had a similar experience a few years back, but it turned out the deeds on the properties said they could be used for commercial or residential activities. Had it been exclusively residential, I could have taken action to shut them down.
      Have you spoken to the neighbour?

      I’m passing your email over to my colleague, ParaLegal, Amanda Thomas. She will advise us how best to proceed.
      Personally, I doubt you have any case against the agent, but my opinion is not so important !
      I’m not a lawyer so I’ll pass this over to someone way more qualified than i am.

      Hope you are enjoying your time in Spain and this is not upsetting you too much,

      Kind wishes,

      Ian Comaskey

  • Neil Henry

    Dear Sirs

    I notice on your website that you only discuss cases against lawyers in the case of conveyancing do you deal with other ares of negligence against lawyers and if so what is the statute of limitations in this regard?

    Kind regards

    Maria

    • Amanda Thomas

      Dear Maria, Thank you for your messages. Yes, we deal with other areas of negligence with professionals. The statute of limitations can vary depending on the circumstances, please can you email me sales@spanishsolutions.net Kind regards Amanda

  • Brigid Alasa

    Dear Sirs, My husband’s account is with a bank in Mallorca. He opened an account with the bank when he got his new job. His new employer demanded he chose one of their two banks and he chose this particular bank. In April 2020 he was not allowed to withdraw some part of his salary and there was no explanation by the bank regarding that. He tried to reach the bank on phone because his branch was closed due to the fact that there was a lockdown but they did not pick his calls. It became worse in April when he was not allowed to withdraw any money from his account. He called the bank’s headquarters in Madrid and he was told he had no monies in his account which is impossible. My husband checked his account details online and realized that the bank allowed some withdrawals from his account from various individuals unknown to my husband without his consent. He complained to the headquarters in Madrid but they told him that when the office opens he should apply for a reclaim. What does this mean?

    • Amanda Thomas

      Dear Brigid, I am sorry we cannot help with this, but I think they mean that you can only apply for a reclaim and do the paperwork for the fraud in person when the office opens, we do wish you luck. Kind regards

  • Gary Ellis

    We bought a house with ALL paperwork Nota Simplia, cedular in front of a Notary with the bank (Mortgage) and it appears there is NO paperwork for the house in the townhall (which we have only found out 16 years later as we are trying to sell the house) is this a case for action?

    • Amanda Thomas

      Dear Gary, We would need to see the paperwork to advise. There is a 15 year time limitation but it is impossible to advise if you are out of time as we don’t know when the problem arose. If you would like please email us scanned copies of the paperwork you have and a brief story. With kind regards

  • John Fishwick

    I purchased a house in campo de Elche in 2017, some rooms of the property have suspended ceilings, on removing a tile in the kitchen I discovered what I assumed to be an old existing roof which is of Asbestos, as you can imagine I am not happy to have this material in my home and would like to remove it safely, my question is, can I do anything against the previous owner for knowingly selling to me a property with a dangerous substance. Thanks

    • Amanda Thomas

      Dear John, In Spain, with hidden defects or problems, the time limitation is only 6 months since you purchased the house, I am sorry. However, also asbestos was not declared a dangerous substance here until a few years ago, and not all kinds of asbestos are dangerous. I hope you get it sorted, Kind regards, Amanda

  • Adam Collingwood

    Another tale of woe!
    My colleague and I paid a 30% deposit, plus 7% IVA to Ocean View Properties in 2006. This was for an off plan Property on the Costa Del sol. The developer went bust so we decided to claim on the bank guarantee. We found lawyers in Marbella to act on our behalf and provided them with all the paperwork. They made a block claim for us included with many other claimants to the courts. Two years ago the court awarded in our favour and the bank had to pay out.
    So where’s the problem? The lawyer only claimed for half the amount due so instead of 111,000 euros, they claimed for only 57,500 euros which is all we received plus interest. The lawyer said that they did not have all the paperwork to support the full claim which we know is not true. They said that they did not have proof that my colleague had paid his deposit. When we met with the lawyers initially the claim was for the full amount. I believe their admin team put the wrong amount down and it was too late to change it as the block claim had already been made to the courts.
    The lawyer said we could make another claim for the balance of 50% owed to us as the court had already awarded in our favour. So we went ahead paid more fees but the bank refuted the second claim saying that the claim paid to us was full and final settlement although it was only half of what we were due. The administrator for the developer tried to say they could not see the second amount paid. I provided bank statements and cheque numbers as proof of payment so they could not wriggle out of it.
    So the second claim was made 19 months ago and the court have just informed our lawyer that they found in favour of the bank, He says we can appeal this if we pay him more fees but that we are unlikely to be successful.
    So we are now out of pocket for the sum of 57,500 euros plus interest backdated to when the deposit was first paid.
    We are disappointed to say the least because had the correct claim been made at the outset we would have received full settlement of 107,500 plus interest. Instead we only received half the money from the bank less more fees to the lawyer for the second claim in trying to claim back what they should have applied for on our behalf in the first place.
    We believe the lawyer was negligent in claiming the incorrect amount although they would deny it, We flew to Spain, visited their offices and provided everything they requested at the outset and there was never any mention that they did not have all the info.
    It was only when I said they had claimed the wrong amount that they were back pedalling.

    My question is do I have a case against the lawyer for claiming only half of the deposit paid now that the court have awarded in favour of the bank because of their atrocious admin handling and record keeping?
    We have a right to appeal against the court within the next 30 days using the same lawyer, the lawyer said we are unlikely to win but can pay him some more fees and he’ll try. However, we have no faith in him and are so disappointed in the incompetent way they have handled everything.
    Can we claim against the lawyer for claiming the wrong amount, losing us 57,500 euros, plus interest?? Thank you

    • Ian C.

      Hello Adam,
      Wow, what chaos. I’m sorry this happened to you.
      You don’t want to hear this now but Spanish Solutions have claimed and won a host of these cases. We can’t go back in time now however and we are very much, where we are.
      You need to give me a few days on this, please. Today is a red day so Pedro and Amanda are off.
      I’m not a lawyer so they will need to check the paperwork- I have a few concerns but better for some professional advice rather than my opinion. I’ll copy Pedro and Amanda on the email.

      We do offer a “NO Win No Fee” service to our clients. Is this something your lawyer might do for you on the Costa del Sol? That way, you might end up getting 60% of something rather than 100% of nothing? Clients often have little faith in the legal system in Spain especially when it comes to expensive cases against Spanish banks.

      Let’s chat Monday and see what we can do to help you. Even if Pedro looks at the case and decides you have no chance on appeal- He can save you the cost and heartache of that process. On the positive, he may well see an opportunity to go there and win.
      Good luck.

      Kind wishes,

      Ian

  • junaid

    i would like to sue my bank for unnecessary excess charges as well as failed to provide satisfactory answer even after raisimg my concern multiple times on every possible platform

    • Amanda Thomas

      Good afternoon, I would need more detail and evidence of the charges please. Our legal team will be on holidays for the next couple of weeks, but if you send an email with further details we will study this when possible. I would also need to know the amount involved in total and whether you are willing to consider a paying case. With kind regards.

  • KingKuta

    I went into business with 2 Spanish colleagues and one colleague from UK ( I am based in England). We started in Nov 2019 and signed partnership contracts. We opened the business in Spain, today we were supposed to meet in Spain to have my and business partners name from the UK on the company register.

    But the two Spaniards have decided to not meet us and change all the access details to the company. They are ignoring our calls and are not willing to meet, they are trying to run away with our company!

    What are my options how can we sue them?

    The partnership contract we have is very solid, legally speaking I am very confident that we have a very strong case. But how do settle this with us living in England?

    My concern is they will vanish and cannot be traced.

    • Jane

      Good Morning

      Our legal advisor is on holiday this week and will respond to your enquiry on her return.

      Kind Regards

      Jane

    • Amanda Thomas

      Thank you for your comment. Please can you send Amanda sales@spanishsolutions.net the partnership contracts, any documents and emails you have and we will ask our lawyer to review this as soon as back from holiday. Thank you

  • Simon

    We have purchased an apartment that the estate agent told us had 2 parking spaces, confirmed with photos and details, but now we find this is not the case and it only has 1 space which is not big enough to park on. What can we do? As we have nowhere to park and this devalues the price of the property considerably. Thank you in advance for your help.

    • Amanda Thomas

      Dear Simon, If you are in our area, can you send me the documentation showing that it was sold with 2 parking spaces and our lawyer will study it and advise. Other than firstly go back to the agent and via your purchasing lawyer to complain and ask for it to be resolved, I think the only thing you can do is consider legal action. With kind regards Amanda

  • Stuart Grey

    We recently purchased an apartment in a complex in March 2020. no problems with anything until we started noticing the community were taking extra payments above the standard community charges. it then traspired the community in 2016 took a mortgage on the whole developmnent to repair/paint the exterior. and this mortgage is payable by the residents until 2028. we knew or know of any such mortgage, and our solicotor in her own words after we raised it with her

    “I had the opportunity of checking my records and information that I had received about community charges on completion date and to be honest I had details about ordinary fees but not extra fees. I checked that there were not fees outstanding.
    In this new scenario, please note being the legal owner of the property and you are going to enjoy the improvement, fees have to be covered by your side. ”

    I find it suprising that we can be landed with a debt/mortgage without our knowledge or permission, we are now liable for nearly 3000e of debt on an apartmet we purchased outright, that if I had known of would not have purchased or renegotiated the price. Do I have legal recourse against our solicitors ?

    • Amanda Thomas

      Hi, I am sorry for the delay in coming back to you. Our solicitor said:- It is true that the solicitor should have checked the minutes, but it is also true that the community administrators should have informed about the certificate about the mortgage. But for 3,000€ this could be expensive to claim against them both as it would inevitably end up in the Courts, Kind regards Amanda

  • Lissa

    Hi, we sold our apartment in February 2020 and yesterday heard from the buyer that he is considering suing us for vicios ocultos. He claims the building will need major work on the foundations snd is not willing to pay for those costs. In the contract he signed it states that he accepts the condition of the apartment as it is (built in 1936) eg. esta transmisión de finca se realiza en pleno dominio como cuerpo cierto. Etc. O ver 6 mi this have passed since he bought the apartment but he is claiming that because of COVID these 6 months can be extended. His aim to get us to refund the cost of the flat entirely. Is this possible, we are in shock!

    • Amanda Thomas

      Good morning Lissa, Yes, I can imagine it must be a shock. I think that we could defend you. Please send an email for the attention of Amanda letting us know where the property is. Our first advice is not to pay and not to have any contact with the buyers in writing, do not answer.

      Vicios ocultos is not an easy action to win, as you must prove the seller knew and hid the information. Therefore, we feel we could do a good defence and help you. With kind regards, Amanda

  • Kevin Manning

    We recently bought a property in Spain based upon the Estate Agent’s details. We have subsequently found that the swimming pool is collapsing, none of the pool equipment works, the air con didn’t work, the water boiler didn’t work and the house was full of furniture that we had to pay to remove. All the external lights were broken and even the shower heads and hoses were taken. We kept back 10% of the purchase price as not all of the paperwork was ready. Initially, our Conveyancer said that she would get us recompense. The bill for repairs is now close to 20k Eu and she now says the 10% was not for this. Do we have a case in law for misrepresentation and to obtain funds from the vendor and or estate agent

    • Amanda Thomas

      Dear Kevin, I will email you regarding this issue, Kind regards Amanda

  • Emily Brady

    I rent a property in Marbella through an agency. The agency didnt do thorough checks and allowed someone to rent my property for 2 nights who then changed the locks and squatted for 2 years. The agency did not notify me nor Police etc for 4 months. They only eventually told me because I was due to fly over from England and use it myself for a week. Am I entitled to sue the agency for loss of rental etc? If so, is it likely to be a successful claim. Thanks in advance

    • Amanda Thomas

      Dear Emily, I am sorry to hear this. You need to contact a local lawyer to the property in Marbella to study an eviction and also if you can sue the Agency. But a lawyer would need to study this and it would be difficult to claim loss of rental without proof for example of solid bookings in previous years. But as I say it needs someone local to study the whole situation and advise. Good luck. Kind regards Amanda

  • Sonja Marshall

    We have bought a property in a community called Fairways La Cala Golf (Costa del Sol) and paid the down payment as well as the payment after they received the license. Our bank initially was Bankia (in July 2021) and then they merged with Caixa. Our mortgage is a subrogation into the builder’s mortgage and we agreed with that because the terms were really good. Having said that, 8 months later we are still trying to get the mortgage (which is approved) sorted out despite the fact that from the beginning we wanted to know if there was going to be any kind of a problem because, as we told them, we can go with another bank with a higher rate and they always told us “no problem, next week, next week, tomorrow, next month, next week”! We are not at the end of March and now suddenly they threw another stick in the wheels delaying us to move into our home that we have already paid way over euro 130,000.00 for . We are currently renting (something that we signed for maximum 2 months last year) but now the owner wants to make money from the tourist season which we understand but we have nowhere to go. It is hard to find another rental when you don’t know how long you need the rental for. WE are caught by some kind in the claws of technicality and are stuck with the Townhall to do whatever they are supposed to do and nobody is wanting to take the responsibility of the very precarious situation we are in right now….having paid a lot of money for a place, having been renting since July last year because the bank said there was nor problem and now facing a situation where we have to find another place to live without being able to tell the owner for how long because the bank messed up. Is there any kind we can get help with this or are we left go fight this on our own

    • Nicola Ryan

      Thank you for your enquiry Sonja,

      It is very hard to comment on a case that we are not familiar with or have all of the information on. Can we ask if you have a solicitor representing you for the sale please. We will contact you directly to discuss this matter further.

      Kind regards
      Nicola

  • Adam

    As a family over 10 years ago we invested in a development in the Tangiers, Morocco. A Spanish law firm acted on our behalf and secured the bank guarantee. All this time has passed, the development never happened, and £20,000 of our money has now disappeared. The lawyer has stopped responding to any communication, he is never in the office when we call, and what makes it worse, he hasn’t responded since 2019!

    We want our money back, we’ve been informed other investors received their money in full, however our funds hadn’t been released yet?

    It sounds fishy, and I’m suspect that they have just taken the money and left us high and dry.

    • Amanda Thomas

      Dear Adam, I am sorry to hear this. As the development was in Tangiers, you need to find a lawyer in Morocco to act on your behalf with this. That is what I would recommend, providing all documentation to them. I do wish you luck, with kind regards

  • Julia Brown

    My bank is Unicaja who I have had an IRPH mortgage since 2005, 3.5% variable subrogated from the builder. It also has a floor clause.
    Can I claim for both or one from the bank.
    I have been told I have been paying over the top monthly payments especially in the formative years for 181K mortgage.
    Please advise.

    • Amanda Thomas

      Dear Julia, We would need to check the mortgage deeds and an extract of your mortgage payment to advise, With kind regards

  • Oliver Holmes

    I live in England and I was left a property in Spain in a will. The will states that the property should be sold and the money transfer to me after taxes paid. The lawyer sold the property, and asked for a power of attorney to get for me the NIE, which I did and he got it. He sent me receipts of paid taxes. It always me who emails them for updates. Last two emails I got from them saying all they need to send the money to my bank is a notary document and the boss needs to sign it. The very last email they said all is clear and the boss needs to sign it to release the money. I honestly think they are keeping the money and the reason is unknown. Everytime I email them I get an excuse as reply. What should I do?

    • Amanda Thomas

      Dear Oliver, We are in touch by email. Please send me the last communications and see my email. With kind regards, Amanda

  • Roger Metcalfe

    We purchased a community villa in Vera in October 2922. It transpires that the deed contains a provision that all property is community shared responsibility. We are now advised that 2 of the blocks have serious subsidence. One block has an insurance payout but a shortfall of €280k (total bill €880k)whilst the other block is under review by a surveyor. There are 130 blocks in the community. I flagged my concerns about this near to exchange in an email to my solicitor asking fir her advice . My solicitor did not alert us when signing the deed that we had shared responsibility for the building defects which have now come to light. It seems she was negligent in her duty of care to us to explain the deed especially given the red flag I sent her. Do we have a case here?

    • Amanda Thomas

      Dear Roger, This would need detailed study by a lawyer to decide of the documentation and communications. I would suggest that you contact a different solicitor in the Vera area for their view. Good luck. With kind regards.

  • Adri

    Hi,
    We just purchased a house in the Malaga region only to discover there was a shooting club up the nearby mountain which creates constant noise from Tuesday to Sunday, 10am to 8pm. All year long.
    Now we realise the sellers’ agents were very careful to only let us view the place on mondays, or in early mornings between 9 and 10am.
    Do we have any legal recourse as they never disclosed anything about the noise pollution?
    Thks

    • Amanda Thomas

      Dear Adri, You need to contact a law firm in the Malaga area. We recommend http://www.oeguren.es. With kind regards

  • Ahlfert

    I have been looking for a family home that I can afford under 200,000 in Costa Adeje area.
    I saw one right as I was about to leave for Sweden.
    At the showing the visuals were fine. No major cracks or defects.
    Even the portfolio photos provided by the agent at the showing show that there are no apparent defects.
    The agents assured me (and my mother who was viewing on Skype from Sweden) that there are no water issues, no structural issues, and that everything is working properly
    I said that I would need an inspection to verify and they said no problem.

    I wanted to make an offer of 180,000 Euros but was told by the real estate agent that I could ONLY make an offer by signing a form with intent to buy.Since I was leaving for Sweden, I would have to do this at their office now.
    It was late in the evening by now, but I had him email the documents to my current lawyer.
    The lawyer checked on his end (I presume the nota simple) and said I could sign
    The agent slid in another document in (that my lawyer had not seen) and when I asked if he had emailed this to my lawyer he nodded. But this was untrue. The second document was for a commission of 4200 E. Normally the seller would pay that but my lawyer had not seen this form and could therefore not advise me.
    I have left a deposit of 18,000 Euros on the house so far
    The seller needed a few months to find a new home which was fine as I returning to Sweden to spend the summer.
    The house was to be notarized Sept 20 and I gave POA to my lawyer expecting no more issues

    The inspection has now been done and there are huge cracks in the small bedroom that could indicate water leakage and other discrepancies from what was shown and presented to me

    1
    These cracks were NOT there at the showing. They must have been covered up somehow because the ceilings and walls looked fine at the showing as one can see in the portfolio photos.
    The agent claims they were there at the showing and that he informed of them. He is simply lying. Even their own promo materials for the showing show a blank ceiling.
    2
    The windows were covered by curtains. When I asked why they said the owner likes to keep the sun out.
    Out of some stupid respect for the seller still living there, and because I had no reason not to believe the agents, I merely pulled the curtains aside to look out at the view. I did not think to actually open and close them all. Apparently they are not built correctly and do not actually close correctly.
    3
    The toilette had towels on top of the tank. I did not think to remove to see if there was a missing toilette covers or toilette mechanisms. I did flush them and they flushed.
    I also checked hot and cold water facets and they seemed to run fine. However, the report states an issue with the toilettes but I do not know if it cosmetic or more.
    4
    I was told the house came with kitchen and appliances. Later in the what’s appchat, I wrote to confirm, and was told the seller may take the appliances with and I would have to buy new ones.
    I had explained that if I buy the house, I do not have additional money to renovate or buy appliances right away. I need a home I can move into.

    The one thing that I did notice was the discoloration on the back wall which is not directly adjacent to the floors. I wrote the agent again in what’s app to confirm that this is not mold.
    He wrote absolutely not, it just needs a fresh coat of paint. Now I wonder about this as well to be frank.

    The point is, these defects were not visibly apparent. I want to confirm that I have the right to pursue a reduction in price to cover these repairs to render the dwelling fit and safe.
    I cannot afford necessary renovations on top of the purchase price.

    As it stands now, I have requested that the seller let a construction team of my choice go there for an assessment and estimate and that this be deducted from the purchase price. The seller has refused. The lawyer said I should just buy the house and THEN seek damages but I would be in a broken house I cannot afford to fix with a law suite looming. That makes no sense to me.
    I want to know if I have any legal grounds cancel the contract and get my money back.

    • Nicola Ryan

      Thank you for your enquiry Anouschka,

      We have replied to you via your other method of contact. You would need a solicitor on the island of Tenerife.

      Nicola

  • HGM

    Hello
    We have discovered that we were scammed by the estate agent who sold us the house, and who we paid for a full legal service through them, along with an interpretor. interpreterend didnt turn up at the notary signing, and it was delivered all in Spanish, which I knew none of. We were a young family, with a small baby in tow, deciding to buy a house. we now discover, 20 years on, that not all legalities were done correctly, nor was the debt cleared as we were advised it was. I know we sound stupid and ignorant – and if it wasn’t for our house being broken onto and squatters setting up the home during and after covid then we wouldn’t have become suspicious about certain aspects – like the police not believing the house was ours. Is this something you could help us sort out, whatever the mess is, I cannot express how additionally stressful this is for us, on top of what has been a very stressful and turbulent time at home. Thank you for your time in replying.

    • Amanda Thomas

      Dear Hazel, I am very sorry to hear your story. We would need you to email us with more detail please and the original contract, copies of payments for the property, deeds and IBI and any recent paperwork. With kind regards, Amanda

Leave a Reply

Your email address will not be published. Required fields are marked *

*

*

*

Looking for a solution?

Feel free to get in touch with any enquiries and one of our friendly members of staff will get back to you as soon as possible.

Form loading.