An Online Denuncia in Spain

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Posted and filed under Case Study, General Articles of Interest, Legal Issues in Spain.

You may not be aware that in certain cases it is possible to make an online denuncia in Spain. Also called an “e-denuncia” with the Guardia Civil. It is only in Spanish.

You can make a report for reporting loss of documents or personal belongings. Also for robbery without violence or intimidation or threats. Or alternatively when you have found belongings previously reported missing.

In addition you can report the theft of a vehicle.

What Next When You Have Made An Online Denuncia in Spain

After making the denuncia online in Spain, you then have three days to go to a Guardia Civil office. This is to confirm the report at the assigned Guardia Civil station, or at a different one providing the reference you have been given.

People who have used this application will have priority when in the Guardia Civil station and hopefully will find it much easier.

Don’t forget that when you make an online denuncia or formal police complaint. Or one in person at the police station, this may mean that you are called to a trial. Then you will have to attend.

12 Comments

  • Christopher Hogarth

    Robo de mi casa por una persona que solía trabajar para mí.

    • Amanda Thomas

      Dear Christopher, I am sorry to hear that. You should do a denuncia of the criminal act to the police. Kind regards Amanda

  • Bilal muhammad

    Hola
    Actually I want to file denuncia on a girl she cheat with me it’s starting to 07 January 2022 I wanted to buy one mobile online I was seen on Facebook one mobile and I texted har she said I’m living in oliva I can’t come there València so she said you send me money in my husband account and I will send mobile through on correr and she said don’t worry I will not cheat you then I send har money in har husband account 250€ 14 January 2022 at 11:55 she still didn’t send me mobile also she blocked me on WhatsApp and Facebook please halp me I have all evidence har I’d card mobile number address all I have so please hapl me

    • Nicola Ryan

      Good Morning Bilal,

      Thank you for your enquiry.

      This is a matter for the police, we would recommend that you visit your local Guarda Civil with all the information and evidence and register a denuncia against the persons involved, the Guarda will then investigate if they have enough evidence ect. We hope this helps.

      Kind regards
      Nicola

  • Clair Bos

    My daughter lives with a violent partner. He smashed her car windscreen. She is too frightened to go to the police station to report the damage to her car. Can she report the destruction of her property online?

  • Asta

    There was supposed to be an even organized by a spanish company in belgium in 2020; it was postponed to 2022 because of covid; then the organizers changed the form of the event (it was a convention during two days for a tv-show that had multiple actors invited, then they turned it into a two day event, with atleast 4 different tv shows, basically meaning that what was supposed to be a chill time and proper moments with your favorite actors, was turned into a rushed chaos) aka, we wouldn’t be getting what we paid for and yet, no possibilities for refunds were ever given. Then in 2022 they pushed it to September of 2023, using covid as a reason, even though events such as these had already been organized again. So the validity of that reason was utter bs. Surprise surprise, the event did not occur last month. Instead this company has not posted that they are bankrupt. I have contacted my country’s ECC and they have on my behalf found out that this, again, is utter bs. The company is still operational and not only are they operational, they have another company aswell. I am hoping that you could give some advice on the situation.

    • Amanda Thomas

      Dear Asta, We can only think of making a complaint to OMIC the Consumer Bureau in the area where the company is registered. Kind regards

  • Paul chollerton

    I was scammed out of £1700 in a late night bar in benidorm. They took the money from 3 different cards. Im home now and didnt report it over there, is there anything i can do?

    • Amanda Thomas

      Dear Paul, You need to contact your card companies as soon as possible, I think there is one month to get the claims in, Kind regards

  • Michael Eckstein

    My mother who is 88 years old is been scammed by a Spanish national, who is 60-65 years old, who lives in Asturias/ Gijon. he is demanding money from her to pay wages of a Sideria that he has made her the manager of, he has also told her she has inherited a flat. I have his name, addresses photographic evidence and amounts who can I contact to get help

    • Nicola Ryan

      Morning Michael,

      We are sorry to hear of this.

      You would need to make a denuncia to the Spanish police, local to where the perpetrator lives and also in the UK. We are unsure which side will deal with this but we would recommend contacting the police in both countries. The more information and evidence you can provide the better. We hope you get this matter sorted quickly.

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